This week, four of our senior technical leaders, David Campbell, Gareth Tawton, Elias Kavadias and Jason Michael delivered an intensive two-day masterclass. Technicians from across the country, both new and experienced, came together in a collaborative learning environment focused on aligning techniques and refining methodologies to strengthen operational consistency.

Sessions covered critical disciplines including moisture testing, structural drying, equipment calibration, carpet and upholstery cleaning, tile and grout restoration, fire and contamination cleans, and advanced pack-out procedures. Each module reinforced the technical rigour and disciplined processes that insurers expect when appointing restoration partners.

Expert Insights That Elevate Standards

The program also featured specialist presentations from Barry Everard of Actichem, who explored the science behind effective cleaning chemistry, and hygienist Brian Murphy, whose session How Clean is Clean? challenged teams to think critically about measurable hygiene outcomes. These expert perspectives ensure our practices remain evidence-based, compliant and aligned with evolving industry expectations.

Developing Careers While Strengthening Capability

Training of this calibre is not only about technical performance; it is central to career development. It enables technicians to expand their skill sets, gain confidence and progress within the industry. By investing in continuous learning, we cultivate professionals who can respond to complex claims, communicate effectively with stakeholders and deliver reliable results under pressure.

Consistency Nationwide

We take great pride in the restoration expertise embedded throughout Steamatic. Our teams combine advanced technology with standardised international methodologies to ensure best-practice outcomes on every project. This commitment guarantees that every assignment is handled with precision and consistency, regardless of location.